About This Q&A
Ask a question and receive knowledgeable answers from topic experts
Shipping Info Q&A
SubscribeActivity timeframe
-
Will the succulents ship well in cold weather? View answer
Asked 4 ´years ago | Shipping Info
does this ship well? View answer
Asked 3 ´years ago | Fenestraria rhopalophylla - Baby Toes
How fast is shipping? View answer
Asked 5 ´years ago | Shipping Info
When will my order ship? View answer
Asked 5 ´years ago | Shipping Info
Do you ship to Alaska? View answer
Asked 4 ´years ago | Explore > Explore All
Will it survive shipping in winter? View answer
Asked 3 ´years ago | Sedum rubrotinctum 'Aurora' - Pink Jelly Bean
Does it need a heat pack View answer
Asked 2 ´years ago | Euphorbia mammillaris f. variegata - Indian Corn Cob
Do you get a shipping charge every month on subscriptions? View answer
Asked 1 ´year ago | Shipping Info
General Packing Procedure We pack all shipments by hand. The plants are protected with recyclable crinkle paper, packing peanuts, and if necessary, recyclable bags, sleeves, or wrapping to protect fragile foliage.
Plug Trays and Trays with Pots Our succulent plug tray products (soft & hardy) are grown and shipped in plastic plug trays. Trays with pots are grown and shipped in 2.0” plastic pots contained Read more
Orders are usually shipped out within 2-3 business days. Same week shipping cut-off for new orders is Sunday at 11:59PM Pacific Time and Wednesday at 11:59PM Pacific Time. All orders received after that time will ship the following Monday or Thursday. We ship year-round to all U.S. states and territories. Our shipping address is 11229 Succulent St, Fort Jones, CA 96032. Our carriers: FedEx, UPS, and USPS. Rush Orders Read more
Our plants are not in danger of dying during the hottest parts of summer, but they do sometimes look stretched or faded when they arrive after spending multiple days in a dark shipping box. They will always recover rapidly once removed from the box and given proper care.
However, if you need them to look perfect upon arrival, we recommend using Fast Standard Shipping from mid-June through mid-September if you live Read more
We do our best to ship to all parts of the country during the winter, and we take measures to protect the plants from freezing during shipping. However, temperatures can be highly unpredictable during the cold months. Therefore, if you live in a cold winter area, we highly recommend adding one of our low cost shipping warmer heat packs to your order. Alternatively, when placing an order, you can request a later ship Read more
Hawaii, Alaska, Puerto Rico, Guam, and other U.S. territories do not qualify for our free shipping offer. Shipping to these areas is not possible with ground shipping, so all shipments must go USPS Priority 3 Day. The shipping fee is based on order size and is calculated at checkout. We do offer a discounted flat rate of $17.95 to Hawaii and Alaska for most shipments over $75.
Order Total
USPS Priority Read more
How much are shipping rates for Alaska and Hawaii? View answer
Asked 5 ´years ago | Shipping Info
How do you pack and ship succulents? View answer
Asked 5 ´years ago | Shipping Info
