About This Q&A
Ask a question and receive knowledgeable answers from topic experts
Shipping Info Q&A
SubscribeActivity timeframe
-
Will the succulents ship well in cold weather? View answer
Asked 4 ´years ago | Shipping Info
does this ship well? View answer
Asked 3 ´years ago | Fenestraria rhopalophylla - Baby Toes
How much are shipping rates for Guam & the Northern Mariana Islands? View answer
Asked 5 ´years ago | Shipping Info
Asked 4 ´years ago | Explore > Explore All
do you ship to Hawaii? View answer
Asked 4 ´years ago | Plectranthus amboinicus - Comfort Plant, Cuban Oregano
How many days to ship to South Carolina? View answer
Asked 4 ´years ago | Explore > Explore All
Your shipping issue View answer
Asked 5 ´years ago | Shipping Info
Do instructions come with plant View answer
Asked 4 ´years ago | Explore > Explore All
Will you ship your plants in-pot to reduce the stress of traveling? View answer
Asked 4 ´years ago | Explore > Explore All
Hi how long does it take to arrive in oahu (Hawaii) View answer
Asked 3 ´years ago | Explore > Explore All
Will they make it to 80723, NE Colorado this time of year? View answer
Asked 2 ´years ago | Shipping Info
Is the plant shipped dry in the 2” pot? View answer
Asked 11 ´months ago | Explore > Explore All
General Packing Procedure We pack all shipments by hand. The plants are protected with recyclable crinkle paper, packing peanuts, and if necessary, recyclable bags, sleeves, or wrapping to protect fragile foliage.
Plug Trays and Trays with Pots Our succulent plug tray products (soft & hardy) are grown and shipped in plastic plug trays. Trays with pots are grown and shipped in 2.0” plastic pots contained Read more
Hawaii, Alaska, Puerto Rico, Guam, other U.S. territories do not qualify for our free shipping offer.
Shipping to these areas is not possible with ground shipping, so all shipments must go USPS Priority 3 Day. The shipping fee is based on order size and is calculated at checkout. We do offer a discounted flat rate to Hawaii and Alaska for most shipments over $75. Guam and outlying islands have higher shipping rate Read more
Our plants are not in danger of dying during the hottest parts of summer, but they do sometimes look stretched or faded when they arrive after spending multiple days in a dark shipping box. They will always recover rapidly once removed from the box and given proper care.
However, if you need them to look perfect upon arrival, we recommend using Fast Standard Shipping from mid-June through mid-September if you live Read more
We do our best to ship to all parts of the country during the winter, and we take measures to protect the plants from freezing during shipping. However, temperatures can be highly unpredictable during the cold months. Therefore, if you live in a cold winter area, we highly recommend adding one of our low cost shipping warmer heat packs to your order. Alternatively, when placing an order, you can request a later ship Read more
